Privacy Policy
Last Updated: August 21, 2025
University Hill Realty (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when renting apartments, applying for housing, or communicating with us. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We may collect the following types of information:
- Contact details (name, phone number, email address).
- Rental application information (employment history, references, income, etc.).
- Payment and billing information for rent or deposits.
- Communications you send to us by phone, email, text, or online forms.
How We Use Your Information
We use your information to:
- Respond to rental inquiries and manage leasing applications.
- Prepare and manage lease agreements.
- Collect rent and process payments securely.
- Communicate with you about your tenancy or our available apartments.
- Comply with legal obligations.
Sharing of Information
- We do not sell your personal information.
- We may share information with trusted service providers who help us manage leasing, payments, or tenant communications.
- We use AppFolio, Inc. as our property management platform; you can view their Privacy Policy here.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have the right to access, update, or request deletion of your personal information. To make a request, please contact us directly.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
University Hill Realty
500 Westcott Street Syracuse, NY 13210
Phone: 315-422-0709
Email: info@universityhill.com
